Information and Communication Technologies for the e-Administration: towards the improvement of the communication between Administration and citizenship by means of plain language [TIC-eADMIN] (Tecnologías de la Información y la Comunicación para la e-Administración: hacia la mejora de la comunicación entre Administración y ciudadanía a través del lenguaje claro [TIC-eADMIN]) (PGC2018-099694-A-I00)
Research project developed at Departamento de Filologías Extranjeras y sus Lingüísticas from the Facultad de Filología in Universidad Nacional de Educación a Distancia (UNED), in the framework of the ACTUALing research group, with the collaboration of the IULATERM group .
Aims and methodology
The main goal of this project is to develop, in the context of e-Administration, an online ICT tool to help to write administrative texts in Spanish by public employees, to contribute to the texts that citizens receive are written in plain language. We use the Madrid City Council as a case study.
To achieve the main goal, three specific objectives have been set:
SPECIFIC GOAL 1. Investigate the possibilities that Natural Language Processing (NLP) offers to automatically detect linguistic phenomena in administrative texts that interfere with the writing in plain language.
SPECIFIC GOAL 2. Analyse and systematize the prototypical linguistic features of some specific textual genres in the Administration domain.
SPECIFIC GOAL 3. Design and implement an ICT tool to improve written communication between Administration and citizenship in the context of e-Administration, using the Madrid City Council as a case study. Specifically, this tool will be integrated into the technological infrastructure of the arText system. Thus, this system will offer a new function: to help public employees to write texts in plain language addressed to citizenship.
|STAGE 1||STAGE 2||STAGE 3||STAGE 4|
|Analysis of recommendations for plain language in Spanish.||Design and implementation into arText of the ICT tool to help in the writing in plain language.||Evaluation of the tool.||Tool dissemination.|
- Iria da Cunha (director) (UNED)
- M. Ángeles Escobar (UNED)
- Eva Samaniego (UNED)
- Susana Viñuales (UNED)
- Sara Pistola (FPI grant linked to the project) (UNED)
- Raquel Habela (UNED)
- Juan-Antonio Núñez (Universidad Autónoma de Madrid)
- M. Amor Montané (Universitat Pompeu Fabra)
- Maite Taboada (Simon Fraser University)
- Gerardo Sierra (Universidad Nacional Autónoma de México)